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TERGOOI INTENSIVE CARE JOURNEY MAPPING

42TECH were asked to explore the current journeys that exist in the Intensive Care Unit at Tergooi Hospital to highlight pain points and to explore possible solutions to decrease the negative emotions associated with certain points in the process.

Through observations and interviews with patients, nurses, and visitors at the Intensive Care Unit, their journeys are mapped. To improve their journeys, improvements are suggested at the bottom of their respective posters. These improvements are inspired by the negative points of the journey and include both physical and digital devices. The expected effect on the journey itself is also highlighted should the proposed improvements be implemented. 

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PATIENT JOURNEY MAP

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NURSE JOURNEY MAP

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VISITOR JOURNEY MAP

Exper​tise

System Architecture & Integration
Portal, App & Firmware Development
Big Data, Data Visualization, Artificial Intelligence
Rapid Prototyping, A+B Testing & Pilots
User Experience & Interaction Design
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Working with Great People

42TECH Clients

42TECH is a technology consulting and product development firm specialized in designing and developing elegant and intuitive connected solutions. Frequently comprised of a multitude of online services, a cloud based integration platform, embedded logic in local devices and intuitive user interfaces, our connected solutions incorporate multiple software stacks and a micro-service platform architecture, as well as advanced system integration, cyber security, and privacy by design principles. Our expertise in high performance scalable system design and track record of solution development for financial services, public transport, smart city, health care and education make prototyping with 42TECH an attractive place to invest your innovation budget.  In addition to creating innovative solutions we also assist companies with development of technology roadmaps and institution of product innovation pipelines. 
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  • HOME
  • VISION
  • WHAT WE DO
  • WHAT WE MAKE
    • EcoSpaces
    • Apps & Services
    • Things & Tooling
    • AR / VR
  • PROJECTS
  • TEAM
  • CONTACT

TERGOOI INTENSIVE CARE JOURNEY MAPPING

42TECH were asked to explore the current journeys that exist in the Intensive Care Unit at Tergooi Hospital to highlight pain points and to explore possible solutions to decrease the negative emotions associated with certain points in the process.

Through observations and interviews with patients, nurses, and visitors at the Intensive Care Unit, their journeys are mapped. To improve their journeys, improvements are suggested at the bottom of their respective posters. These improvements are inspired by the negative points of the journey and include both physical and digital devices. The expected effect on the journey itself is also highlighted should the proposed improvements be implemented. 

Picture

Picture
PATIENT JOURNEY MAP

Picture
NURSE JOURNEY MAP

Picture
VISITOR JOURNEY MAP